SalamAir suspends operations to India as travel plans of hundreds of passengers were thrown into the wind. The commuters got an email informing them that their tickets on SalamAir from October 1, 2023 onwards stand cancelled. The email stated that the cancellation of these bookings will take effect immediately. However, the company assured that the money will be refunded to them for their existing reservations.
SalamAir is a budget airline based in the Sultanate of Oman which presently operates flights to four major cities in India.
Thousands of expats in Oman had access to advantageous and cost-effective travel options thanks to the carrier. The possibilities ranged from Jaipur and Lucknow in northern India to Calicut and Thiruvananthapuram in southern India.
Travel agents have also confirmed that they have received notification from the airline on the suspension of all operations to India. No further comments on the matter have been made by any official of the Airlines so far.
Email from Airline to its customers as SalamAir suspends operations to India
“Dear Trade Partners,
We regret to inform you that SalamAir suspends its operations to India. We are discontinuing our flights to/from India from 01 October 2023. This decision was not made lightly, but due to the limitation of flight rights allocation to India.
We understand that this news may cause inconvenience, and we apologize for any difficulties that this may arise.
We have done our very best to ensure that our customers have been cared for throughout this process. Thus, we will fully refund all the passengers who have made reservations to these destinations.
If you have any questions about the refund process, please do not hesitate to contact our team.
We thank you for your understanding and support, and we will continue to work together to ensure that our customers are taken care of during this process.”
